Privacy Policy
Last updated: January 1, 2026
1. Information We Collect
We collect information you provide directly to us, including:
- Name, email address, and phone number
- Pickup and dropoff locations
- Payment information
- Flight details and travel preferences
- Communication history with our support team
2. How We Use Your Information
We use the information we collect to:
- Process and fulfill your bookings
- Send booking confirmations and updates
- Provide customer support
- Improve our services
- Send promotional offers (with your consent)
- Comply with legal obligations
3. Information Sharing
We may share your information with:
- Drivers assigned to your transfer
- Payment processors for transaction handling
- Service providers who assist our operations
- Legal authorities when required by law
We never sell your personal information to third parties.
4. Data Security
We implement industry-standard security measures to protect your data, including encryption, secure servers, and regular security audits. Payment information is processed through PCI-DSS compliant systems.
5. Your Rights (GDPR)
Under GDPR, you have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Object to data processing
- Data portability
- Withdraw consent at any time
6. Cookies
We use cookies to enhance your experience. For details, please see our Cookie Policy.→
7. Data Retention
We retain your data for as long as necessary to provide our services and comply with legal obligations. Booking records are kept for 7 years for tax and legal purposes.
8. Contact Us
For privacy-related inquiries, contact our Data Protection Officer at [email protected].